Right of rescission

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You can withdraw from your order before the invoice is sent to you without any additional charges. Just send us a mail to cancel your order.

For all products you can cancel the order and get full refund even after you have received the invoice, as long as you have not received any log-in data or any products (digital or the 1o1 consultancy chat with Elham)

A consultancy chat is not refundable after you have participated in the chat or if you miss the chat without any prior notice to reschedule the chat.

Digital products are not refundable after you have received the user name and the password to access the product/file

Dispute resolution

We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.